Certificate in Business Etiquette for Customer Service

Name: Certificate in Business Etiquette for Customer Service
Price: 149 GBP
Availability: InStock

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The Certificate in Business Etiquette for Customer Service is a comprehensive course designed to enhance your professionalism and improve customer interactions. This program emphasizes the importance of proper business etiquette in today's competitive business landscape, where positive customer experiences can significantly impact a company's success.

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AboutThisCourse

In this course, you will learn essential skills such as effective communication, conflict resolution, and time management. You will also gain knowledge on proper dining etiquette, business attire, and cultural sensitivity, enabling you to confidently navigate various business and social situations. By earning this certificate, you demonstrate your commitment to providing exceptional customer service, which is highly valued by employers across industries. By mastering these skills, you will be better equipped to handle customer inquiries, manage difficult situations, and build long-lasting professional relationships. This certificate course not only improves your career prospects but also enhances your personal growth and development, making you a valuable asset in any organization.

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CourseDetails

• Understanding Business Etiquette
• Professional Communication Skills
• Customer Service Techniques
• Dress Code and Personal Presentation
• Telephone and Email Etiquette
• Meeting and Greeting Etiquette
• Dining Etiquette for Business Meetings
• Conflict Resolution and Problem Solving
• Body Language and Non-Verbal Communication
• Cultural Sensitivity and Diversity Awareness

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £149

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £99

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN BUSINESS ETIQUETTE FOR CUSTOMER SERVICE

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UK School of Management (UKSM)

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05 May 2025

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