Certificate in Market Research Customer Insights
-- ViewingNowThe Certificate in Market Research & Customer Insights is a comprehensive course that equips learners with essential skills to excel in market research and customer insights careers. This program emphasizes the importance of understanding customer needs, preferences, and behaviors, which are crucial for making informed business decisions.
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โข Understanding Market Research
โข Customer Insights and Data Analysis
โข Secondary Research: External Data Sources
โข Primary Research: Surveys, Focus Groups, and Interviews
โข Quantitative and Qualitative Data Analysis
โข Customer Segmentation and Profiling
โข Customer Journey Mapping and Experience
โข Market Research Ethics and Data Privacy
โข Utilizing Customer Insights for Business Strategies
โข Market Research Tools and Technologies
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