Certificate in Conflict Resolution: EQ Success
-- ViewingNowThe Certificate in Conflict Resolution: EQ Success is a comprehensive course that empowers learners with the essential skills needed to excel in their careers. This certificate program focuses on enhancing emotional intelligence (EQ) to effectively manage and resolve conflicts in various professional settings.
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โข Understanding Conflict Resolution: An Overview
โข Emotional Intelligence (EQ) and Conflict Resolution
โข Effective Communication Skills for Conflict Management
โข Conflict Analysis: Identifying the Root Cause
โข Negotiation and Mediation Techniques for Conflict Resolution
โข Conflict Resolution Strategies: Collaborative Approaches
โข Building and Maintaining Positive Relationships
โข Resolving Conflicts in the Workplace
โข Dealing with Difficult People and Conflict Situations
โข Conflict Resolution Ethics and Professional Standards
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