Certificate in Conflict Resolution: EQ Success
-- ViewingNowThe Certificate in Conflict Resolution: EQ Success is a comprehensive course that empowers learners with the essential skills needed to excel in their careers. This certificate program focuses on enhancing emotional intelligence (EQ) to effectively manage and resolve conflicts in various professional settings.
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⢠Understanding Conflict Resolution: An Overview
⢠Emotional Intelligence (EQ) and Conflict Resolution
⢠Effective Communication Skills for Conflict Management
⢠Conflict Analysis: Identifying the Root Cause
⢠Negotiation and Mediation Techniques for Conflict Resolution
⢠Conflict Resolution Strategies: Collaborative Approaches
⢠Building and Maintaining Positive Relationships
⢠Resolving Conflicts in the Workplace
⢠Dealing with Difficult People and Conflict Situations
⢠Conflict Resolution Ethics and Professional Standards
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