Global Certificate in Advanced Conflict Resolution Skills with EQ
-- ViewingNowThe Global Certificate in Advanced Conflict Resolution Skills with EQ is a comprehensive course that empowers learners with the essential skills needed to excel in today's diverse and dynamic workplaces. This course highlights the importance of emotional intelligence (EQ) in resolving conflicts effectively and fostering positive relationships.
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⢠Unit 1: Introduction to Conflict Resolution
⢠Unit 2: Emotional Intelligence (EQ) and Conflict
⢠Unit 3: Understanding Conflict: Types and Causes
⢠Unit 4: Effective Communication in Conflict Resolution
⢠Unit 5: Negotiation and Mediation Skills
⢠Unit 6: Conflict Resolution Strategies and Techniques
⢠Unit 7: Building and Maintaining Positive Relationships
⢠Unit 8: Cross-Cultural Conflict Resolution
⢠Unit 9: Conflict Resolution in the Workplace
⢠Unit 10: Advanced Conflict Resolution Case Studies
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