Executive Development Programme in Conflict Management: Resolution
-- viewing nowThe Executive Development Programme in Conflict Management: Resolution is a certificate course designed to empower professionals with the necessary skills to handle conflicts effectively in the workplace. This program emphasizes the importance of conflict resolution, an in-demand skill in today's diverse and fast-paced business environment.
4,784+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Understanding Conflict Management: An overview of conflict management and resolution, including definitions, types of conflict, and the importance of effective conflict management in the workplace.
• Communication Skills for Conflict Resolution: Techniques for effective communication, including active listening, assertiveness, and nonverbal communication, to facilitate conflict resolution.
• Conflict Analysis and Assessment: Methods for analyzing and assessing conflicts, including identifying underlying interests and positions, and evaluating the impact of conflicts on individuals and organizations.
• Negotiation and Mediation Techniques: Strategies for negotiation and mediation, including preparing for negotiations, creating a productive negotiation environment, and handling difficult negotiators.
• Conflict Resolution Strategies: Approaches for resolving conflicts, including problem-solving, compromise, and collaboration, and when to use each strategy.
• Conflict Prevention and Mitigation: Techniques for preventing and mitigating conflicts, including creating a positive work environment, managing change, and addressing potential conflicts before they escalate.
• Leadership and Conflict Resolution: The role of leadership in conflict resolution, including developing a conflict resolution culture, managing conflict within teams, and leading by example.
• Legal and Ethical Considerations in Conflict Resolution: Overview of legal and ethical considerations in conflict resolution, including confidentiality, discrimination, and harassment.
• Conflict Resolution in Practice: Real-world case studies and scenarios to apply conflict resolution skills and strategies, and receive feedback and coaching from instructors and peers.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate