Executive Development Programme in Public Sector Service Design
-- ViewingNowThe Executive Development Programme in Public Sector Service Design is a certificate course that emphasizes the importance of user-centered design in the public sector. This program addresses the growing industry demand for professionals who can streamline and improve public services, making them more accessible and efficient for citizens.
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โข Service Design Thinking in the Public Sector
โข User-Centered Research and Journey Mapping
โข Co-creation and Collaboration in Public Services
โข Designing Policy and Services for Inclusivity
โข Prototyping and Iterative Development in Government
โข Implementing and Scaling Service Design Initiatives
โข Metrics and Evaluation for Public Sector Service Design
โข Change Management and Organizational Culture in Service Design
โข Ethics, Privacy, and Security in Public Sector Service Design
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