Executive Development Programme in Public Sector Service Design
-- ViewingNowThe Executive Development Programme in Public Sector Service Design is a certificate course that emphasizes the importance of user-centered design in the public sector. This program addresses the growing industry demand for professionals who can streamline and improve public services, making them more accessible and efficient for citizens.
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⢠Service Design Thinking in the Public Sector
⢠User-Centered Research and Journey Mapping
⢠Co-creation and Collaboration in Public Services
⢠Designing Policy and Services for Inclusivity
⢠Prototyping and Iterative Development in Government
⢠Implementing and Scaling Service Design Initiatives
⢠Metrics and Evaluation for Public Sector Service Design
⢠Change Management and Organizational Culture in Service Design
⢠Ethics, Privacy, and Security in Public Sector Service Design
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