Executive Development Programme in Public Sector Service Design

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The Executive Development Programme in Public Sector Service Design is a certificate course that emphasizes the importance of user-centered design in the public sector. This program addresses the growing industry demand for professionals who can streamline and improve public services, making them more accessible and efficient for citizens.

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AboutThisCourse

Throughout the course, learners will develop essential skills in service design, user research, prototyping, and stakeholder management. They will gain practical experience in applying design thinking principles to real-world public sector challenges, enhancing their ability to drive innovation and improve service delivery. By earning this certificate, professionals demonstrate their commitment to excellence in public sector service design and position themselves for career advancement in this increasingly vital field.

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CourseDetails

• Service Design Thinking in the Public Sector
• User-Centered Research and Journey Mapping
• Co-creation and Collaboration in Public Services
• Designing Policy and Services for Inclusivity
• Prototyping and Iterative Development in Government
• Implementing and Scaling Service Design Initiatives
• Metrics and Evaluation for Public Sector Service Design
• Change Management and Organizational Culture in Service Design
• Ethics, Privacy, and Security in Public Sector Service Design

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN PUBLIC SECTOR SERVICE DESIGN
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UK School of Management (UKSM)
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05 May 2025
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