Global Certificate in Sales Psychology for Customer Experience
-- ViewingNowThe Global Certificate in Sales Psychology for Customer Experience is a comprehensive course designed to empower learners with the essential skills required to excel in today's customer-centric sales environment. This course focuses on the psychology behind customer behavior, helping learners understand the decision-making process and how to influence it positively.
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โข Understanding Sales Psychology
โข Human Behavior and Decision Making
โข Customer Experience Principles
โข Building Rapport and Trust in Sales
โข Effective Communication in Sales
โข Emotional Intelligence in Customer Experience
โข Overcoming Sales Objections
โข Persuasion and Influence Techniques
โข Measuring Success in Sales Psychology
โข Ethical Considerations in Sales and Customer Experience
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