Global Certificate in Sales Psychology for Customer Experience

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The Global Certificate in Sales Psychology for Customer Experience is a comprehensive course designed to empower learners with the essential skills required to excel in today's customer-centric sales environment. This course focuses on the psychology behind customer behavior, helping learners understand the decision-making process and how to influence it positively.

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AboutThisCourse

With the growing demand for sales professionals who can deliver exceptional customer experiences, this course is more relevant than ever. It provides learners with the tools and techniques to build lasting relationships with customers, increase sales, and drive business growth. By understanding the psychological factors that influence buying decisions, learners can tailor their sales approach to meet the unique needs and preferences of each customer. This course is essential for anyone looking to advance their career in sales, customer service, or marketing. By completing this course, learners will gain a competitive edge in the job market and be better equipped to deliver outstanding results for their organization.

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CourseDetails

• Understanding Sales Psychology  
• Human Behavior and Decision Making  
• Customer Experience Principles  
• Building Rapport and Trust in Sales  
• Effective Communication in Sales  
• Emotional Intelligence in Customer Experience  
• Overcoming Sales Objections  
• Persuasion and Influence Techniques  
• Measuring Success in Sales Psychology  
• Ethical Considerations in Sales and Customer Experience  

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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GLOBAL CERTIFICATE IN SALES PSYCHOLOGY FOR CUSTOMER EXPERIENCE
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UK School of Management (UKSM)
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05 May 2025
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