Global Certificate in Emotional Intelligence for Sales Success
-- ViewingNowThe Global Certificate in Emotional Intelligence for Sales Success is a crucial course designed to enhance the emotional intelligence (EQ) skills of sales professionals. With the increasing industry demand for EQ in the workplace, this certification equips learners to build stronger relationships, improve communication, and excel in sales performance.
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โข Understanding Emotional Intelligence (EI) – definition, history, and components
โข Importance of EI in Sales Success – empathy, self-awareness, and relationship-building
โข Developing Emotional Awareness – recognizing and understanding emotions
โข Emotional Self-Regulation – managing impulses and staying calm under pressure
โข Empathy in Sales – understanding and responding to customers' emotions
โข Building Strong Relationships – active listening, communication, and trust-building
โข Adaptability and Flexibility in Sales – responding to changing situations and customer needs
โข Motivation and Persistence in Sales – maintaining drive and overcoming obstacles
โข Social Skills for Sales Success – collaboration, negotiation, and leadership
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