Global Certificate in Emotional Intelligence for Sales Success
-- ViewingNowThe Global Certificate in Emotional Intelligence for Sales Success is a crucial course designed to enhance the emotional intelligence (EQ) skills of sales professionals. With the increasing industry demand for EQ in the workplace, this certification equips learners to build stronger relationships, improve communication, and excel in sales performance.
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⢠Understanding Emotional Intelligence (EI) – definition, history, and components
⢠Importance of EI in Sales Success – empathy, self-awareness, and relationship-building
⢠Developing Emotional Awareness – recognizing and understanding emotions
⢠Emotional Self-Regulation – managing impulses and staying calm under pressure
⢠Empathy in Sales – understanding and responding to customers' emotions
⢠Building Strong Relationships – active listening, communication, and trust-building
⢠Adaptability and Flexibility in Sales – responding to changing situations and customer needs
⢠Motivation and Persistence in Sales – maintaining drive and overcoming obstacles
⢠Social Skills for Sales Success – collaboration, negotiation, and leadership
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