Executive Development Programme in Social Listening Skills Development
-- ViewingNowThe Executive Development Programme in Social Listening Skills Development is a certificate course designed to empower professionals with the essential skill of social listening. This programme highlights the importance of understanding online conversations and using that insight to drive business strategy and improve customer experience.
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โข Social Listening Fundamentals
โข Importance of Social Listening in Business
โข Setting Up Social Listening Tools and Processes
โข Monitoring and Analyzing Social Media Conversations
โข Identifying Key Insights from Social Listening Data
โข Developing Actionable Strategies Based on Social Listening Insights
โข Measuring the Impact of Social Listening Initiatives
โข Ethical Considerations in Social Listening
โข Advanced Social Listening Techniques and Best Practices
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