Executive Development Programme in Social Listening Skills Development
-- ViewingNowThe Executive Development Programme in Social Listening Skills Development is a certificate course designed to empower professionals with the essential skill of social listening. This programme highlights the importance of understanding online conversations and using that insight to drive business strategy and improve customer experience.
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⢠Social Listening Fundamentals
⢠Importance of Social Listening in Business
⢠Setting Up Social Listening Tools and Processes
⢠Monitoring and Analyzing Social Media Conversations
⢠Identifying Key Insights from Social Listening Data
⢠Developing Actionable Strategies Based on Social Listening Insights
⢠Measuring the Impact of Social Listening Initiatives
⢠Ethical Considerations in Social Listening
⢠Advanced Social Listening Techniques and Best Practices
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