Executive Development Programme in Social Listening Skills Development

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The Executive Development Programme in Social Listening Skills Development is a certificate course designed to empower professionals with the essential skill of social listening. This programme highlights the importance of understanding online conversations and using that insight to drive business strategy and improve customer experience.

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AboutThisCourse

In today's digital age, social listening has become a crucial aspect of business growth and development. With the ever-increasing demand for real-time communication and engagement, this course provides learners with the tools and techniques to monitor, analyze and respond to online conversations effectively. By enrolling in this course, learners will gain a comprehensive understanding of social media analytics, brand reputation management, and customer engagement strategies. They will be equipped with the skills to make data-driven decisions, improve brand loyalty, and drive business growth. This programme is an excellent opportunity for professionals looking to advance their careers in marketing, public relations, customer service, and business development.

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CourseDetails

• Social Listening Fundamentals
• Importance of Social Listening in Business
• Setting Up Social Listening Tools and Processes
• Monitoring and Analyzing Social Media Conversations
• Identifying Key Insights from Social Listening Data
• Developing Actionable Strategies Based on Social Listening Insights
• Measuring the Impact of Social Listening Initiatives
• Ethical Considerations in Social Listening
• Advanced Social Listening Techniques and Best Practices

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN SOCIAL LISTENING SKILLS DEVELOPMENT
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UK School of Management (UKSM)
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05 May 2025
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