Executive Development Programme in Leading with Empathy: Influence Skills
-- ViewingNowThe Executive Development Programme in Leading with Empathy: Influence Skills is a certificate course designed to empower professionals with the ability to lead and influence others effectively. This programme emphasizes the significance of empathy in modern leadership, enabling learners to understand and share the feelings of their teams, thereby fostering strong working relationships.
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⢠Understanding Empathy and Its Importance in Leadership: This unit will cover the concept of empathy, its significance in leadership, and the benefits of leading with empathy.
⢠Developing Emotional Intelligence: This unit will delve into the role of emotional intelligence in leadership, with a focus on self-awareness, self-regulation, motivation, empathy, and social skills.
⢠Effective Communication Skills: This unit will explore the importance of clear, concise, and compassionate communication in influencing others and building strong relationships.
⢠Active Listening and Feedback: This unit will cover the art of active listening, including body language, tone of voice, and responding with empathy, as well as providing constructive feedback.
⢠Building Trust and Rapport: This unit will discuss the role of trust in leadership and provide strategies for building rapport with team members, stakeholders, and other key individuals.
⢠Influencing Without Authority: This unit will cover the challenges and strategies of influencing others without formal authority, including building alliances, networking, and persuasion.
⢠Managing Conflict and Difficult Conversations: This unit will provide tools and techniques for managing conflict, resolving disputes, and having difficult conversations while maintaining empathy and respect.
⢠Creating a Culture of Empathy: This unit will explore the role of leaders in creating a culture of empathy, including modeling empathetic behavior, promoting open communication, and providing support and resources for team members.
⢠Measuring the Impact of Empathetic Leadership: This unit will discuss the ways to measure the impact of empathetic leadership, including engagement, productivity, retention, and customer satisfaction.
Note: The above list of units is not exhaustive and could be tailored according to the specific needs and goals of the Executive Development Programme.
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